Privacy Statement

Privacy Statement (updated 7.26.2018)

The Global Offset and Countertrade Association (G.O.C.A.) (“we”, “Association”, or “us”) is committed to protecting the privacy and data of its members. G.O.C.A. is responsible for complying with applicable privacy law. G.O.C.A. protects your privacy and develops technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the G.O.C.A. site and governs data collection and usage. By using the G.O.C.A. site, you consent to the data practices described in this statement. Throughout your visit, you may be directed to other sites. These sites have their own privacy policies and should be reviewed separately.

This policy describes how we collect, use and secure your data. For any questions or comments, please contact us at [email protected].

Collection of Your Personal Information

G.O.C.A. collects personally identifiable information (PII), such as your email address, name, home or work address or telephone number. G.O.C.A. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. Consistent with Fair Information Privacy Principles, G.O.C.A. collects only the minimal data necessary for the stated business purpose.

Depending on how you use our services and our website, we may collect the following kinds of information about you:

Data Element(s)

Your name and contact details
(email address, telephone number, address)

Information about your membership (regular or associate member) and annual dues payment

Communication we have with you (emails, letters, telephone calls, feedback)


When you create a profile with us
When you fill in forms on our website

When you apply as regular/associate member

When you contact us

1Please note: G.O.C.A. does not process your payment activity. That activity is conducted by a third party processor we have contracted with. Through contractual clauses we have guaranteed that your information is afforded the same level of security and privacy provisions with the vendor as with G.O.C.A.

Information provided by you

Payment card details
Your card details are stored by a third party and protected in accordance with best industry practice. The G.O.C.A. complies with the Payment Card Industry Data Security Standard (PCI DSS). By contractual agreement, G.O.C.A. guarantees that our third party processor secures your data appropriately.

When you respond to our requests for feedback

When you update your profile information
When you fill in forms on our website
When you contact us
When you respond to our requests for feedback
When you opt in to receiving emails from us

When facilitating payment by card

There is also information about your computer hardware and software that is automatically collected by G.O.C.A. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by G.O.C.A. for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the G.O.C.A. site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through G.O.C.A. public message boards, this information may be collected and used by others. Note: G.O.C.A. does not read any of your private online communications.

G.O.C.A. encourages you to review the privacy statements of Web sites you choose to link to from G.O.C.A. so that you can understand how those Web sites collect, use and share your information. G.O.C.A. is not responsible for the privacy statements or other content on Web sites outside of the G.O.C.A. and G.O.C.A. family of Web sites.

Use of your Personal Information

G.O.C.A. collects and uses your personal information to operate the G.O.C.A. Web site and deliver the services you have requested. G.O.C.A. also uses your personally identifiable information to inform you of other products or services available from G.O.C.A. and its affiliates. G.O.C.A. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Under EU privacy laws, we may only use your data for one or more of these reasons:

  • To fulfil a contract we have with you, or
  • If we have a legal duty to use your data for a particular reason, or
  • When you consent to it, or
  • When it is in our legitimate interests. Legitimate interests are our business or commercial reasons for using your data.

In the table below, we have set out the different ways in which we might use your personal data, grounds for using it, and explain our legitimate interests in using the data.



What we use your personal data for

- To provide services to you
- Communicating with you
- To send you information about your conference registration

- To communicate with you and manage our relationship with you
- To personalize and improve your customer experience
- To inform you about our news and conferences that we think you might be interested in

- To obey laws and regulations which apply to us and the way we deliver our services

What we use your personal data for

-To respond to complaints and to seek to resolve them

- To run our business in an efficient and proper way
- To fulfil our administrative purposes including accounting, billing and auditing
- To improve our services
- To manage how we work with other companies that provide goods and services to us. To protect our business interests

Legal grounds for using it

- Fulfilling contracts
- Our legitimate interests
- With your consent

- Fulfilling contracts
- Our legitimate interests
- With your consent

- Fulfilling contracts
- Our legitimate interests
- Our legal duty

Legal grounds for using it

- With your consent

- Fulfilling contracts
- Our legitimate interests
- Our legal duty

Our legitimate interests

- Keeping our records up to date
- Being efficient about how we fulfil our contracts, provide our services and fulfil our legal duties

- Keeping our records up to date
- Being efficient about how we fulfil our contracts, provide our services and fulfil our legal duties

- Being efficient about how we fulfil our contracts, provide our

Our legitimate interests

services and fulfil our legal duties

- Being efficient about how we fulfil our contracts, provide our services and fulfil our legal duties

G.O.C.A. does not sell, rent or lease its customer lists to third parties. G.O.C.A. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, G.O.C.A. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to G.O.C.A., and they are required to maintain the confidentiality of your information.

G.O.C.A. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

G.O.C.A. keeps track of the Web sites and pages our customers visit within G.O.C.A., in order to determine what G.O.C.A. services are the most popular. This data is used to deliver customized content and advertising within G.O.C.A. to customers whose behavior indicates that they are interested in a particular subject area.

G.O.C.A. Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on G.O.C.A. or the site; (b) protect and defend the rights or property of G.O.C.A.; and, (c) act under exigent circumstances to protect the personal safety of users of G.O.C.A., or the public.

We may send you communications by email unless you opt out of such emails.

To modify your communications preferences, you must first log in to your G.O.C.A. profile. Go to the communication preference under Edit My Personal Information in your profile to indicate specifically what you would like to receive or to opt out of receiving emails from us at all. You may update your preferences at any time. Please note that if you tell us that you do not wish to receive emails, you will still receive service emails which are necessary to confirm a conference registration.

We keep your data only for as long as we need it. How long we need data depends on what we are using it for, whether that is to provide services to you, for our own legitimate interests (described above) or so that we can comply with the law.

Use of Cookies

The G.O.C.A. Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize G.O.C.A. pages, or register with G.O.C.A. site or services, a cookie helps G.O.C.A. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.

When you return to the same G.O.C.A. Web site, the information you previously provided can be retrieved, so you can easily use the G.O.C.A. features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the G.O.C.A. services or Web sites you visit.

Security of your Personal Information

We protect your personal data against unauthorized access, unlawful use, accidental loss, corruption or destruction.

We also use operational measures to protect the data by limiting the number of people who have access to the database in which our conference information is held, for example.

We keep these security measures under review and refer to industry security standards to keep up to date with current best practices.

Sharing Your Data

  • When you register for a conference, unless you opt out, you give us permission to share your information as follows:
  • Government authorities and law enforcement authorities: We may have to provide your personal data to government authorities to ensure that you can travel to your destination or to meet our legal and regulatory obligations. We may also share your information with a third party vendor to screen against U.S. Government denial lists.
  • Suppliers who provide services to us: We may share your data with the company which provides the conference catering services, for example, if you have requested a certain type of meal.
  • Your conference registration may be shared with conference hosts and other conference attendees
  • Your credit and debit card information: In order to process payments securely and prevent and detect fraud, we process payment card data through our payment card and fraud management services providers.
  • Rooming list from hotels: In order to correctly and appropriately manage your conference itineraries.


Your rights

The data we collect from you is provided by you when you set up your profile via the G.O.C.A. website. You can see all personal data held by us by logging into your profile. You may update, amend, correct or delete such data. You can also limit, restrict or object to the processing of your data.

If you gave us your consent to use your data, e.g. so that we can send you marketing emails, you may withdraw your consent at any time.

You can object to our use of your data where we rely on our legitimate interests to do so. We explained the legitimate interests we rely in the table above under the heading ‘How we use your personal data’.

To raise any objections or to exercise any of your rights, you can send an email to us at [email protected].

When you contact us, we will respond to you as soon as possible. If your request is more complicated, it may take longer to respond. There is no charge for most requests, but if you ask us to provide a significant amount of data for example we may ask you to pay a reasonable administrative fee. We may also ask you to verify your identity before we provide any information to you.

Changes to this Statement

G.O.C.A. will occasionally update this Statement of Privacy to reflect company and customer feedback. G.O.C.A. encourages you to periodically review this Statement to be informed of how G.O.C.A. is protecting your information.

Contact Information

G.O.C.A. welcomes your comments regarding this Statement of Privacy. If you believe that G.O.C.A. has not adhered to this Statement, please contact G.O.C.A. at [email protected] We will use commercially reasonable efforts to promptly determine and remedy the problem.

Effective Date: 7.26.2018

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